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This page tells you exactly what data ovostoto collects when you access the lobby, make a deposit via GoPay, OVO or DANA, or contact our support team — and how we protect it. Availability of our services depends on local law and applies only where local law permits.
When you open an account, we collect the registration details you enter — your name, email address and the contact information you provide. During a session, we record activity logs tied to your account: pages visited, game categories accessed, and navigation paths through the lobby. When you complete a deposit or withdrawal using GoPay, OVO, DANA or QRIS, we record the transaction reference, amount and timestamp. We do not store your full e-wallet credentials; payment confirmation is handled through the payment provider's own secure channel, and only the outcome is written to your account record. Device data — browser type, operating system and approximate connection region — is collected automatically to keep your session stable and to detect unusual access patterns. We use this data to operate your account, process transactions, respond to support requests and, where you have opted in, to send account-related messages. We do not sell your personal data to third parties. Retention periods apply: account data is kept for as long as your account is active and for a further period as required by applicable law in eligible regions.
This policy applies to every part of ovostoto that you interact with directly — your account, the lobby, game sessions and payment flows. It does not extend to third-party services that operate under their own terms. Understanding the boundaries helps you know exactly whose policy governs each part of your experience.
Any data you enter when logging in, updating your profile or verifying your account is covered by this policy. We control how that data is stored and who within our team can access it.
Records of deposits and withdrawals via GoPay, OVO, DANA and QRIS are within scope. The payment provider's own privacy terms govern what happens inside their channel; we only hold the outcome record on our side.
Navigation logs, game category selections and session durations recorded while you browse the lobby or play a title from our catalogue fall under this policy. No gameplay content from studios is shared with us beyond session metadata.
External links, payment provider portals and studio interfaces operate under the privacy terms of those respective parties. We do not control their data practices and this policy does not apply to what happens on their platforms.
You have concrete choices about the personal data we hold. Log in to your account and open the profile section to view the registration details currently on record — name, contact information and linked payment methods such as GoPay or OVO are listed there. If any detail is incorrect, you can edit it directly from the same profile page; changes take effect immediately and are reflected in your next transaction record. For data you cannot edit yourself — such as historical transaction logs — you can raise a written request through our support channel and we will review it within the timeframe required by applicable law. If you want to understand what data we hold beyond what is visible in your account, send a query to our support team using the contact path described in the Support section below. We will confirm what records exist and explain the legal basis for retaining them. Requests related to data correction, access or deletion are handled in the order they are received.
Open your account profile after login to see the data currently stored against your account, including contact details and linked payment methods.
Edit your name, email or contact information directly in the profile section. The update is immediate and applies to all future session records.
For transaction logs or data not visible in your profile, contact our support team in writing. We confirm receipt and respond within the period required by applicable local law.
If you believe data we hold is inaccurate or handled outside the terms of this policy, submit a formal request through support. We will explain the basis for retention or act on a correction.
For any question about your data — what we hold, how it is used or how to request a change — our support team is the right first contact. Use the channel that suits you; all routes lead to the same privacy-qualified team.
Open the live chat from any page on ovostoto. Describe your data question and the agent will either answer directly or route it to the privacy team with a reference number.
Send a written query to our support email address, which is listed in the Contact Us section of your account dashboard after login. Written requests are useful for formal data-access or correction submissions.
Log in and open the Help section in your account dashboard to find the current support contact details and to track the status of any open privacy request you have submitted.
Our approach to data handling is built around keeping your information accurate, accessible only to you and retained only as long as necessary. Cookies used on ovostoto are limited to session management and basic analytics; you can manage cookie preferences through your browser settings at any time. Account security relies on standard access controls: only authenticated sessions can reach your profile, and payment references are stored in a separate record from your login credentials. We do not link your GoPay, OVO or DANA account details to any third-party advertising system. Retention is governed by the applicable law of eligible regions; when an account is closed, data is held only for the period required by that law and then deleted or anonymised.
We use session cookies to keep you logged in and analytics cookies to understand how the lobby is navigated. No advertising cookies from third-party networks are placed without your explicit browser-level permission.
Your login credentials and payment references are stored separately. Access to your profile is limited to authenticated sessions; our team cannot retrieve your password, only reset it through the verified account flow.
Active account data is kept for the duration your account remains open. After closure, records are retained only as long as applicable local law in eligible regions requires, then deleted or anonymised.
When this policy changes in a material way, we post the updated version at ovostoto/privacy-policy/ and note the revision date at the top of the page. Continued use of your account after a change constitutes acknowledgement of the updated terms.
Real questions from people checking their data rights on ovostoto. If yours is not here, reach out through the support channel listed above.
We collect the name, email address and contact details you enter at registration. Once your account is active, we also record session activity, transaction references from payments via GoPay, OVO or DANA, and basic device information used to maintain a stable connection.
Log in and open your profile page to view the registration details and linked payment methods we currently hold. For historical transaction logs or other records not shown in the profile, submit a written request through live chat or the support email listed in your account dashboard.
Most details — name, email, contact number — can be edited directly in the profile section after login. Changes apply immediately. For records you cannot edit yourself, such as historical transaction logs, contact our support team in writing and we will review the correction request.
We do not sell your personal data. Payment providers such as GoPay, OVO and DANA receive only the information needed to process a specific transaction. Each provider operates under its own privacy terms for the data handled inside their channel.
After account closure, we retain your records only for the period required by applicable local law in eligible regions. Once that period ends, the data is deleted or anonymised. The exact duration depends on local regulatory requirements where your account was active.
Material changes are posted at ovostoto/privacy-policy/ with a revision date at the top of the page. We do not send automatic alerts, so checking the page periodically is the way to stay current. Continued use of your account after an update means you have seen the revised terms.